# Career Opportunity at PT TransNusa Aviation Mandiri: Airport Ticketing Staff
Stepping into the dynamic world of aviation requires more than just enthusiasm; it demands precision, dedication, and a commitment to delivering stellar customer experiences. PT TransNusa Aviation Mandiri, a rapidly evolving airline known for its strategic shift toward modern jet operations and a low-cost carrier model, is expanding its footprint. If you have been searching for a rewarding career path within a fast-paced aviation environment, an exciting opportunity is currently open for dedicated professionals ready to elevate their careers.
## About TransNusa Aviation Mandiri
Founded in August 2005, TransNusa initially served the eastern regions of Indonesia from its primary hub at El Tari Airport in Kupang. Over the years, the airline achieved significant milestones, securing its own Air Operator’s Certificate (AOC) and scheduled commercial flight permits in 2011. Adapting dynamically to modern industry trends, the company successfully transitioned into a Low-Cost Carrier (LCC) powered by advanced jet engine aircraft. Today, joining the TransNusa team means becoming part of an ambitious organization focused on regional connectivity and operational excellence.
## Job Role: Airport Ticketing Staff
TransNusa is seeking a dynamic, customer-focused individual to join the ground operations team. As an Airport Ticketing Staff member, you will serve as a primary brand ambassador, ensuring that every traveler receives seamless, efficient, and courteous service from check-in to departure. Your daily responsibilities will directly impact passenger satisfaction and uphold the airline’s reputation for reliability.
Key Responsibilities
* Deliver exceptional ticketing and reservation services to departing and arriving passengers.
* Guide travelers through smooth, efficient check-in and ticketing procedures.
* Resolve passenger inquiries professionally while maintaining company service standards.
* Collaborate closely with other airport operations teams to ensure punctual flight departures.
## Candidate Requirements
To thrive in this customer-centric role, applicants must meet specific professional and educational criteria:
* Educational Background: Minimum of a Diploma degree in any discipline. Graduates holding a degree in Air Transport, Tourism, or Hospitality are given preference; fresh graduates who meet the competency standards are also encouraged to apply.
* Professional Experience: At least 1 year of hands-on experience in ticketing and customer service roles. Prior experience handling international flights is considered a distinct advantage.
* Technical Skills: Proven familiarity with standard airline reservation systems.
* Soft Skills: Outstanding verbal and written communication skills with a strong emphasis on customer satisfaction.
* Work Ethic: Highly detail-oriented and capable of multitasking efficiently in a high-pressure, fast-paced airport environment.
* Language Proficiency: Fluent in both spoken and written English.
* Availability: Willingness to work flexible hours, including weekends and public holidays.
## Placement Locations and Important Notes
* Work Locations: I Gusti Ngurah Rai International Airport (Urgent requirement) and All Station networks.
* Application Deadline: Immediate submission is strongly advised.
* Selection Process: Please note that only candidates who successfully pass the initial document screening will be contacted for an interview.
Seize this chance to build a meaningful career in the aviation sector and become an invaluable asset to the growing TransNusa team today.