# Launch Your Career: Professional Opportunities at BCA Syariah
Established in 2010 following regulatory approval from Bank Indonesia, PT Bank BCA Syariah ("BCA Syariah") has rapidly evolved into a cornerstone of Indonesia’s Islamic banking sector. Committed to excellence in payment settlements, deposit mobilization, and financing solutions, we serve a diverse clientele ranging from individual customers to large-scale businesses. Our mission is to remain the preferred Islamic bank for the community, driven by high-quality services, seamless digital accessibility, and operational efficiency.
We are currently seeking dedicated, energetic individuals to join our team as Frontliners. If you are looking to launch your professional journey in a prestigious, values-driven institution, this is your opportunity to become part of the "Insan BCA Syariah" family.
## Available Frontliner Positions
We are looking for motivated candidates to fill the essential roles of Customer Service and Teller. These positions are the face of our bank, serving as the first point of contact for our valued customers.
1. Customer Service Responsibilities
* Consultative Selling: Analyze individual customer needs to recommend appropriate financial products and services.
* Relationship Management: Provide high-quality service while addressing inquiries regarding account balances, transaction history, and general banking services.
* Operational Oversight: Manage account opening and closure, facility requests, and data updates with precision.
* Complaint Resolution: Serve as the primary point of contact for handling and escalating customer feedback.
* Cross-Selling: Proactively promote and explain our latest Islamic banking products and features.
2. Teller Responsibilities
* Transaction Processing: Execute front-office operational transactions in strict adherence to Sharia banking protocols.
* Operational Integrity: Maintain accurate balancing of cash boxes and resolve discrepancies within the same business day.
* Technical Proficiency: Manage offline transactions and communication time-outs to ensure service continuity.
* Compliance: Execute daily operational tasks according to established bank workflows and security regulations.
* Revenue Growth: Actively participate in cross-selling bank products to visitors.
## Candidate Requirements
To ensure we maintain our high standards of service, we are looking for candidates who meet the following criteria:
* Age: Maximum of 27 years old.
* Education: Minimum Bachelor’s Degree (S1) from any major.
* Soft Skills: Exceptional communication, persuasion, friendliness, and meticulous attention to detail.
* Experience: A minimum of 2 years of relevant experience as a Customer Service Representative or Teller in the banking sector is required; individuals with prior "Magang Bakti BCA" experience are strongly encouraged to apply.
* Sales Acumen: Proven ability to effectively cross-sell financial products.
* Mobility: Willingness to be assigned to any of our branch offices in Jabodetabek, Palembang, Medan, Bandung, Yogyakarta, Semarang, Solo, or Surabaya.
## Important Information for Applicants
BCA Syariah upholds the highest standards of professional integrity. Please note the following regarding our recruitment process:
* No Fees: BCA Syariah does not charge any fees at any stage of the recruitment or selection process. Be cautious of fraudulent activities claiming to be on our behalf.
* Selection Process: Only candidates who meet the specified qualifications will be contacted for further evaluation.
* Application Status: If you do not receive communication from our recruitment team within 30 days of submitting your application, please consider your application as not meeting the current requirements for our open positions.
Join us at BCA Syariah and contribute to our vision of being a reliable, customer-centric Islamic banking leader. We look forward to reviewing your application.