# Launch Your Career: PT XL Axiata Tbk X-Star Development Program 2024
Embarking on a transformative professional journey requires joining forces with industry leaders who champion innovation and growth. PT XL Axiata Tbk, a pioneer in Indonesia's mobile telecommunications sector since 1996, invites ambitious young talents to apply for the prestigious X-Star Development Program Batch 2. This comprehensive accelerator initiative equips high-potential graduates with hands-on operational experience, direct mentorship from executive leaders, and specialized skill-building pathways designed to shape the next generation of telecommunications experts.
## General Eligibility Criteria
Before exploring specific career tracks, candidates must meet the foundational requirements established by PT XL Axiata Tbk:
* Maximum age of 25 years old.
* Fresh graduates holding a Bachelor’s degree or professionals with a maximum of 3 years of work experience.
* Minimum Cumulative Grade Point Average (GPA) of 3.30.
* Demonstrated specialized capabilities aligned with strategic business tracks.
* Employment Status: Contract-based.
## Track A: X-Star Development Program (Commercial)
This division focuses on driving market presence, optimizing customer lifetime value, and expanding digital footprint across various segments.
1. CVM Operation Channel Management
* Key Requirements: Proficiency in project management, digital marketing, CRM automation, SQL, and technical documentation. Excellent business presentation and interpersonal abilities.
* Core Responsibilities: Support offer-improvement projects from requirement gathering to testing. Integrate commercial requirements into Customer Value Management (CVM) offerings, ensuring optimal product placement, eligibility rules, and menu structures. Govern real-time product creation processes.
2. CVM Data Science
* Key Requirements: Strong foundation in Data Warehousing, RDBMS, statistical analysis, predictive modeling, and tools such as SQL, Python, R, SPSS, Knime, and Tableau or Power BI.
* Core Responsibilities: Collaborate with commercial and geo-marketing teams to deploy machine learning algorithms and big data visualization tools. Build robust data pipelines and execute predictive models to enhance revenue generation and mitigate customer churn.
3. CVM Commercial
* Key Requirements: Expertise in CRM, loyalty frameworks, churn management, gap analysis, and root-cause evaluation alongside strong project management capabilities.
* Core Responsibilities: Identify cohort-specific churn rates, design A/B testing frameworks for targeted campaigns, monitor market dynamics, and present comprehensive performance metrics for customer base management.
4. Mass Segment (Retail Proposition)
* Key Requirements: Proven ability to execute eSIM webstore acquisition campaigns, manage end-to-end IT liaison projects, and monetize digital channels.
* Core Responsibilities: Drive subscriber growth targeting a 50% year-over-year (YoY) increase, deliver at least two major product developments, and achieve a 25% YoY revenue growth.
5. Youth Segment (Youth Touchpoints Management)
* Key Requirements: Familiarity with Office suites, GA 360, MoEngage, SQL, and data visualization platforms. Experience in e-commerce or digital subscription ecosystems with bilingual fluency in English and Indonesian.
* Core Responsibilities: Deeply analyze consumer insights and digital trends to track, evaluate, and report campaign performance within a fast-paced team environment.
## Track B: X-Star Development Program (Analytics)
Business Analysis & Insights
* Key Requirements: Degree in IT, Computer Science, Statistics, or Mathematics. Hands-on experience with SQL, Business Intelligence tools (Power BI, Tableau), and data modeling frameworks.
* Core Responsibilities: Partner closely with Sales and Marketing Convergence teams to elevate Go-To-Market (GTM) visibility and sales force productivity. Gather requirements for new business reports, translate them into technical specifications, and manage daily business-as-usual (BAU) updates.
## Track C: X-Star Development Program (IT and Technology)
1. IT Strategy Planning & Architecture
* Key Requirements: Bachelor’s degree in IT, Computer Science, or Business Administration with 1–2 years of experience in business analysis, research methodologies, or technical consulting.
* Core Responsibilities: Monitor technology innovation trends, conduct feasibility assessments for network and IT implementation, and support key programmatic alignments with corporate business objectives.
2. Network Planning & Design
* Key Requirements: Degree in Computer Science, Informatics, or Telecommunications, backed by project management experience within an Internet Service Provider (ISP) environment and familiarity with Agile/Scrum methodologies.
* Core Responsibilities: Coordinate policy implementation, communicate with cross-functional stakeholders, negotiate with property owners for operational permissions, and ensure FTTH projects stay on schedule and within budget.
3. Program Management & Software Engineering
* Key Requirements: Degree in Information Systems or Computer Engineering with specialized proficiency depending on sub-role:
* Android Developer: Mastery of Java/Kotlin, Android Studio, SDK, and UI design principles.
* Full-Stack Developer: Expertise in RESTful APIs, Spring Boot, Flask, Docker, Kubernetes, React/Angular/Vue.js, and SQL databases.
* Machine Learning Engineer: Experience with OpenCV, TensorFlow, OCR models, and geospatial libraries (GeoPandas, Shapely).
* Core Responsibilities: Build, test, and deploy scalable software applications, mobile platforms, and advanced machine learning models to support organizational goals.
4. Service Operation Management
* Key Requirements: Bachelor’s degree in Computer Science, IT, or Telecommunications Engineering.
* Core Responsibilities: Analyze big data related to telecommunications operations, establish AI and automation use cases, and manage testing and reporting workflows to guarantee operational excellence.
5. Technology Strategy & Assurance
* Key Requirements: Degree in IT, Computer Engineering, or Telecommunications with foundational cloud platform knowledge (GCP, AWS, Azure).
* Core Responsibilities: Oversee product development life cycles, execute rigorous unit and integration testing, manage proof-of-concept (PoC) iterations, and handle commercial deployment and scaling.
6. IT Digital Operations
* Key Requirements: Technical background in IT operations with stakeholder management capabilities.
* Core Responsibilities: Analyze existing architectures for security and efficacy, design resilient network systems, and maintain hardware and software platforms to prevent obsolescence.
## Track D: X-Star Development Program (Enterprise and Home)
1. Enterprise Product & Marketing
* Key Requirements: Proficiency in market research analytics, Power BI dashboard navigation, advanced Excel (pivot tables, formulas), and cross-functional sales coordination.
* Core Responsibilities: Anticipate regulatory and technological shifts in B2B telecommunications, consolidate competitor intelligence, automate performance reporting via Power BI, and monitor corporate sales pipelines.
2. Enterprise Solutions & Technical Account Management
* Key Requirements: Exceptional communication, stakeholder negotiation, project management, and presentation skills.
* Core Responsibilities: Manage large-scale tender timelines from initial lead generation to billing, improve Total Net Promoter Score (TNPS) metrics to elevate customer tiers, and foster internal cultural initiatives.
3. Home Product & Marketing
* Key Requirements: Bachelor’s degree in IT, Computer Science, or Business Administration with 1–2 years of commercial product development experience.
* Core Responsibilities: Serve as a Product Delivery Specialist overseeing Fixed Mobile Convergence rollouts, collaborating closely with digital touchpoints, IT, and network operations teams.
## Track E: X-Star Development Program (Finance)
Finance Business Control
* Key Requirements: Strong risk assessment capabilities, advanced analytical aptitude, and formal financial reporting skills.
* Core Responsibilities: Design, develop, and execute specialized fraud and revenue assurance dashboards to proactively detect, isolate, and eliminate financial leakage points.