# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara, a prominent subsidiary of the Telkom Group, stands as a cornerstone of Indonesia’s communication and advertising landscape. Established in 1975, the company has evolved from a directory publishing pioneer—famously known for the Telkom Yellow Pages—into a multi-faceted leader in business process outsourcing and customer information services. With a robust ownership structure split between Telkom Indonesia (51%) and Multimedia Nusantara (49%), the firm continues to set the benchmark for bridging the gap between enterprises and their consumers.
## A Legacy of Innovation and Service
The company’s journey began under the Elnusa GTDI subdivision, eventually transitioning into the independent entity PT Elnusa Yellow Pages in 1984. By 1995, following strategic investment from Telkom, it officially rebranded as PT Infomedia Nusantara. Today, the organization operates across three core business pillars, consistently adapting to the fast-paced digital transformation of the Indonesian market. As part of its commitment to continuous growth, PT Infomedia Nusantara is seeking dynamic professionals to join its team as of April 2026.
## Career Opportunity: Sales Advocacy Representative (SAR)
We are currently recruiting motivated individuals to fill the position of Sales Advocacy Representative (SAR). This role is pivotal in maintaining the high standards of service and sales efficiency expected within our GraPARI locations.
Candidate Requirements
To qualify for this position, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree.
* Academic Achievement: Minimum GPA of 2.75 for public universities (PTN) and 3.00 for private universities (PTS).
* Communication Skills: Excellent interpersonal skills with professional proficiency in English.
* Customer Focus: A strong customer-oriented mindset with the ability to provide tailored solutions.
* Collaboration: Proven capability to work effectively both independently and as part of a high-performing team.
* Geographic Preference: Preference is given to candidates residing in the local city or regency where the placement is located.
Role Responsibilities and Key Duties
As a Sales Advocacy Representative in GraPARI, your daily contributions will be vital to our service delivery:
1. Sales and Compliance: Drive product sales while strictly adhering to internal Standard Operating Procedures (SOP) and advocacy principles.
2. Consultative Services: Provide expert product consultations, ensuring customers receive accurate information tailored to their specific needs.
3. Customer Satisfaction: Guarantee high levels of satisfaction regarding Telkomsel’s products and services.
4. Holistic Support: Assist customers with inquiries beyond sales to ensure a seamless service experience.
5. Operational Efficiency: Proactively assist in managing high-traffic periods at GraPARI to reduce queues and optimize the customer journey.
6. Escalation Management: Maintain clear communication with Team Leaders, SAR Coordinators, or CCO Supervisors to escalate and resolve complex sales or product issues efficiently.
If you are a results-driven professional eager to build your career within a prestigious telecommunications ecosystem, we invite you to apply and contribute to the future of digital connectivity at PT Infomedia Nusantara.